Privacy policy

Effective Date: 1st March 2025

1. Information We Collect

We may collect and process the following types of personal information about you:

- Account Information: When you create an account, we collect your name, email address, phone number, and password.

- Profile Information: Information you provide when setting up your profile, including your profile picture and location.

- Transaction Information: Details of the items you buy, sell, and other transactions you make through Yalla BB.

- Communication Data: Information you provide when you contact us or communicate with other users through our platform.

- Technical Data: Information about your device and internet connection, including your IP address, browser type, and usage data.

2. How We Use Your Information

Yalla BB uses your personal information for the following purposes:

- To Provide Services: To facilitate transactions, create accounts, and manage your profile.

- To Communicate with You: To send you service-related communications, respond to your inquiries, and send you updates about your transactions.

- To Improve Our Services: To analyze user behavior and preferences to enhance our platform and services.

- For Marketing Purposes: With your consent, to send you promotional materials and newsletters.

- To Comply with Legal Obligations: To fulfill our legal responsibilities and protect our rights and those of our users.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

- With Other Users: When you complete a transaction, your username and transaction details may be visible to other users.

- Service Providers: We may share your information with third-party service providers that assist us in operating our platform, conducting our business, or servicing you (e.g., payment processors).

- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Rights

You have the following rights regarding your personal information:

- Access: You have the right to request access to the personal information we hold about you.

- Correction: You have the right to request correction of inaccurate or incomplete personal information.

- Deletion: You may request deletion of your personal information, subject to certain exceptions.

- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us at info@yallabb.com.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@yallabb.com

9. Compliance with UAE Data Protection Law

Yalla BB is committed to protecting your personal information and complies with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. We ensure that any processing of personal data is conducted in accordance with applicable laws and regulations in the UAE.

10. Data Transfers Outside the UAE

Your personal data may be transferred to and processed in countries outside the UAE. We ensure that any such transfers are conducted in compliance with UAE data protection laws and that appropriate safeguards are in place to protect your data.

11. User Rights under UAE Law

You have the following rights under the UAE Data Protection Law:

- Access: You can request access to the personal information we hold about you.

- Correction: You have the right to correct any inaccurate or incomplete information.

- Withdraw Consent: You may withdraw your consent for data processing at any time.

To exercise these rights, please contact us at info@yallabb.com.

12. Children's Data Protection

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected personal data from a child without consent, we will take steps to delete that information.

13. Contact Information for Data Protection Authority

If you have any concerns about our data practices, you may contact the Data Office of the Dubai Government or you can reach out to us directly.

14. Cultural Sensitivity

We respect the cultural values of the UAE and are committed to handling personal data with the utmost respect and in accordance with local customs.

15. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our platform. You can find more information about our cookie policy and how to manage your cookie preferences in our Cookie Policy.